Managing accounts and top-up transactions for retailers (customers) selling mobile and gift cards posed significant challenges due to manual processes and lack of streamlined operations. This led to inefficiencies, errors, and difficulties in tracking transactions and balances accurately.

Implementing a comprehensive system for customer khata management with integrated top-up functionality addresses the challenges faced by retailers. By automating tasks related to account management, transaction tracking, and top-up processes, the system streamlines operations, enhances accuracy, and provides better control over financial activities

The development of the customer khata management system involves leveraging PHP Laravel for backend development, Flutter for mobile application creation, and MySQL for database management. Beginning with a thorough analysis of requirements, the system’s architecture is designed to ensure scalability and efficiency. Backend development in Laravel focuses on creating APIs for user authentication, account management, and transaction tracking, while Flutter is utilized to design intuitive interfaces for customers and agents. MySQL is employed to establish a structured database schema for storing user data and transaction records. Integration and testing phases ensure seamless communication between backend and frontend components, with thorough testing conducted to identify and resolve any issues. Upon deployment, ongoing maintenance and support are provided to ensure the system remains robust and up-to-date with evolving needs and technologies